Five Mill Tree Method, explained

Let me now dive right into the “Five Mill Tree Method”, which has really been the impetus for 95% of my Search Marketing methodology.  In the previous post I discussed how we we were stuck in 1998, and as much as I loved that song by Next, there have been so many opportunities to optimize accounts that have been shadowed by “long tail” tunnel vision.

As I said, the advertising landscape changed from a list of keywords to one advertising space with many different ways to dissect it.  We have been given the opportunity to become more granular (my favorite buzz word).

I like pictures, so here’s my graphical explanation:

SEM Landscape Then & Now

[NOTE: At this point I'm starting to regret choosing "socks" as my example.  Oh weeelllllll... looks like we're committed to thoughts of warmer feet]

In the new keyword landscape you can cut the advertising landscape into as many parts as you want.  You can target by Geography, Match Type, Daypart, and Network.  Using just those few options, you can create quite a few different match types, but I’ll get to that later.

Picture Time!:

New Keyword Landscape

Previously, I noted that the way to build out and optimize campaigns was using the following methodology:

Step 1.  Build Adgroup(s) for “Head” word(s)

- Test ads

- Pick best performing ad

- Bid keyword

- Re-bid if/when performance changes

Step 2: Build Out “The Long Tail”

- Keyword tools: use whatever “proprietary” and non-proprietary tools to do so

- Spreadsheets:  form a dirty relationship with the concatenate function

- Web logs:  analyze the queries that actually bring users to the site and add them to the keyword list

With this very fundamental change in the the Search Marketing algorithm, I feel that it is absolutely necessary to throw out 1998 and look at and utilize the tools that are in front of us.   My methodology changed to one better explained by a graphic.  In the below graphic think of “KW1″ as the circle that defined Socks (in broad match).  As we develop more information, we break up the traffic source by performance, and performance alone.

Five Mill Tree Method

Now, let’s imagine we’ve gathered enough data for KW1, to make a decision.  In other words, let’s say we find out that after running the broad match for “Socks”, that [socks] performance better and the remainder performance worse.  We then branch out and bid accordingly.  Let’s say that we then look just at [socks] and find that traffic from California performs worse and, conversely, the remainder of the [socks] traffic must perform better.  Etc…. etc…  Of course, we are also adjusting bids accordingly.

Here’s a graphical explanation, as per usual:

Tree Method Example

Note:  *For the most part*, the most efficient and rapid way to optimize your account in this fashion is by making sure that each branch/split in traffic is a roughly 50%/50% split.  There are some caveats to that statement, but for the sake of not entering some complex match, let’s just try to keep splitting 50%/50%.

Everything I have explained above is simple.  In fact, it’s painfully obvious in many respects.  But, for some reason, many advertisers still think in terms of “head keywords” and “long tail” keywords.  One major added benefit of the Five Mill Tree Method, which should not be overlooked, is it’s ability to create awesome Barriers of Entry.

Barriers of Entry:

The Five Mill Tree Method is great for optimizing and becoming more granular.  But, it’s ability to form Barriers of Entry is just plain fun.

So let me give you a very simple example of the usual extreme case where the Five Mill Tree Method is “useless”:

“Why should I optimize?! I’m already #1 on my keywords and I’m #1 EVERYWHERE!”

I see this scenario often.  Occassionally, a “Mom & Pop” company will enter the Search Landscape (or for the sake of being SF PC, how about we say “Pop & Pop” or “Mom & Mom”?  Eh, I will maintain the more famous idiomatic expression “Mom & Pop” in order to make this story less confusing).  They typically come in, bid some arbitrary sum which, in fact, tends to be much higher than is typically worthwhile.  We’ve all seen it.  We typically then assume: “My product/offering is better than the next guy and they won’t last long”.

It’s really fun to make that assumption because it’s the easiest thing to do.  Unfortunately, though, it’s not always right.  Some one will come in, with a highly competitive product or offer at lower prices and rock your world… at least in the short term.

Dear Five Mill Tree Method, how are you going to help me here?

Well, let’s say we determined that the the northern half of the US converts at a higher rate when click on ads for Socks then does the Southern half.  So, what do you do?  You bid accordingly… obviously.  So, no we’re advertising $5 per CPC is in those colder Northern states and $1 in the Southern states.  Per our previous statements about always being “#1 Everywhere”, we are not shocked in this hypothetical scenario, that we will maintain the #1 position everywhere.

Let’s say “Mom & Pop” comes in and puts out a $3.50 Max bid per click.   Now, we have the #1 position in the North and “Mom & Pop” has #1 in the worse performing South.  The overall mix has left our competitor with worse traffic and you with the better traffic.  Overall, we are roughly ad position 1.5 and the competitor is roughly 1.5.  [NOTE: i'm making gross assumptions that our ad CTRs and Conversion Rates are relatively or proportionally the same and there aren't really many other true competitors on the landscape.  We can nit-pick this example all day, but it doesn't deny the barrier of entry that we have created].  Here’s yet another graphic to help explain.

Geo-targeting -- Five Mill Tree Method

As a result of this Geo-Targeting use of the Five Mill Tree Method, here are some important assumptions we can make:

1.  Competitor gets good ad position.

2.  Competitor gets relatively worse traffic.

3.  Competitor does not analyze traffic closely enough to realize that conversion rate has been worse due to disproportionate traffic.  Typically, competitors dip their toe in the water, run away, and call Search Marketing unsuccessful.

I can almost feel people rolling their eyes thinking that this little change doesn’t make much of a difference, but I really must disagree.  As you continue to Optimize, the Barriers of Entry pile on.  You constantly make the landscape more and more complicated for your competitors.  Imagine the complexity created by the Five Mill Tree Method in this purely Geo-targeted version of the Five Mill Tree Method:

Five Mill Tree Method: Geo-targeting Optimized:

1. As you “slice and dice”** …

a.  Competitor CPA will increase and/or conversions will decrease.

b.  Your CPA will decrease and/or conversions will increase.

2. Optimization will protect your margins from competitors who start to bid more aggressively.

3.  As a side effect…

a.  Your newly targeted adgroups will [hopefully] lead to the creation of better targeted ads.

b.  Your history with optimized ads will lead to high quality scores and low CPCs

c.  Increased granularity and profitability.

In sum, Optimization with the Five Mill Tree Method will nearly always lead to…

1.  Increased conversions (or revenue) at the same overall CPA

2. Decreased CPAs (or increased margins, depending on your “metric of success”)

3.  Increased Barriers of Entry.

ONE FINAL NOTE!!!: A very important reminder that the Five Mill Tree Method is not just match type manipulation or geo-targeting manipulation, it’s a combination of all these things.  Further, there are tricks you can utilize with this fairly simple method to make optimization even MORE interesting.

Next entry, I will explain some tricks and techniques that can be utilized with this method.  If not that, I will add in my most recent Google rant…. :-/

Before I was Search Engine Marketing, I was buying ad space like just about everyone else.  I was buying ad space, I was paying CPM, and I was advertising with banners.  I have a love-hate relationship with those days…

Theeeennnn, PPC Advertising came around.  It was invented by GoTo/Overture in 1998 and it was the first time we’d pay *per click* on Search Engine ads.  At the time, they went with the most obvious approach;  Like when we paired the space on websites with opportunities to place banner ads, GoTo matched keywords with the opportunity to bid on them.  In other words, each “keyword” mapped itself with a list of search queries.  For example, a keyword could be mapped like this:

Old School GoTo Keyword Mapping

From this “keyword mapping” came the notion of “head keywords” and “tail keywords” [barf].  In fact, I’m going to give 99% of the credit to the Overture Inventory Tool.  It was our friend and business partner.  I spent so much time on that thing.  I would point to the top keyword (or group of keywords) and call it the “head” and the remainder was the “tail”.  I would then take note of the words that were related to my target audience and the ones that were not.:

Overture Keyword Inventory Tool

Once I got this data, this was the game:

Step 1.  Build Adgroup(s) for “Head” word(s)

- Test ads

- Pick best performing ad

- Bid keyword

- Re-bid if/when performance changes

Step 2: Build Out “The Long Tail”

- Keyword tools: use whatever “proprietary” and non-proprietary tools to do so

- Spreadsheets:  form a dirty relationship with the concatenate function

- Web logs:  analyze the queries that actually bring users to the site and add them to the keyword list

It was fun.  It was easy.  It was boring.  With the right offer, it felt like we were printing money…

Google Changes the Game.

Google launches Adwords in 2000 and takes GoTo’s model and makes it worse.  It was a CPM Model and the details aren’t worth discussing.

In 2002, they re-launch Adwords with a CPC Model based on CTR and Bid Price.  It was the first step in “Bid Jamming” going out the window.  But this was of no interest to me.     What excited me was when Google added different ways to target.

Over the years, Google has made lots of changes and, to me, the least important is the new interface (which I will rant about in a later post).  The important features are:

- Match type (broad, phrase, exact, negative and all the ways you can play with them together)

- Geo-targeting (my FAVORITE!)

- Dayparting

- Bidding by “Network” (Google.com vs Syndication)

After all these changes, how do we continue to discuss the “Long Tail”.  We can break up the landscape in any shape we want.  We can target keywords in any manner.  Google has made it one big advertising landscape, but people are still stuck on “keywords”.  How do marketers look at the “head word” and not break it up with dayparting, geo-targeting, etc!?  How do marketers look at keywords and call them “long tail words”; didn’t those words come from a root of data before adding them to the account?

HOW DID WE GET STUCK IN 1998!?

…. But while we’re stuck here, why don’t we listen to Billboard’s top song of 1998 “Too Close”, by Next : http://www.youtube.com/watch?v=JHH23QYX9Yc .  One of the Five Mill, Inc contractors, who will go unnamed, has noted it as: “The most genius song of all time.  It made #1 and it’s a whole song about a guy with a boner on the dance floor” (I noted only a hint of sarcasm).

[This is my segue to the "Five Mill Tree Method".[ segue:  a fun word to say and a really awkward word to type... not unlike "awkward". Ironic, me thinks.]]

I figured I’d start this blog with my true start in Search Engine Marketing.

For years I had been advertising on Search Engines by manipulating keyword bids, keyword jamming, and adding keywords.  The goal was, and has always been, for the purpose of maximizing profits.

For some reason, it seems that “the game” has never changed.  Whether it be a conference panel about “tail keywords”  or a bid management company who has expertise in “long tail keyword bid management”, these previous notions of Search Engine Marketing have never real changed. It erks me.  In fact, I only have two pet peeves: people who eat loudly and the phrase “long tail keywords.”

Google made one major change which has revolutionized Search Engine Marketing; they enabled advertisers to look at the Search landscape as an advertising space instead of a list of keywords.  From this spawned my style of SEM which I have [conveniently :-P ] coined “The Five Mill Tree Method.”

This blog is going to be an ongoing explanation of my method and how utilize it.  I will also constantly post new tricks/techniques as I find them and give examples about how you can use my methodology to integrate them.  Further, I will answer questions as I receive them (on and offline).  Finally, you can be guaranteed to hear rants about whatever is happening in the SEM world.

I’ve been asked over and over why I speak about my tricks at conferences and why I give away “my secrets”.  To tell you the truth, I don’t really know why.  I think I just don’t care.  I enjoy Search Marketing, I find it oddly fun, and I love the competition.

Watch this space.  More to come…